Clearing for businesses

Hay Group Digital

Makes every effort and invests significant resources to provide all our customers with equal, respectful, accessible and professional service.

In accordance with the Equal Rights for Persons with Disabilities Law 5758-1998 and the regulations established under it, significant efforts and resources are invested in implementing the required accessibility adaptations that will enable a person with a disability to receive the services provided to all customers, independently and equally.

Building Accessibility Arrangements

Our office does not receive public visits. You can contact us through alternative methods listed in the contact details, by phone and/or email.

Accessible Customer Service

Additional means of contact - There are several additional means of contact:

• Email: [email protected]
• Phone: 077-604-9224

Website Accessibility

An accessible website is one that enables people with disabilities and elderly people to browse at the same level of efficiency and enjoyment as all users. 20 to 25 percent of the population encounter difficulties using the internet and could benefit from more accessible internet content, according to a study conducted in 2003 by Microsoft.

Information about Website Accessibility

• This website meets the requirements of the Equal Rights for Persons with Disabilities Regulations (Accessibility Adaptations for Service), 5773-2013.
• Accessibility adaptations were made according to the recommendations of the Israeli Standard (IS 5568) for web content accessibility at AA level and the international WCAG2.0 document.
• Tests were examined for the highest compatibility for Chrome browser.
• The website provides semantic structure for assistive technologies and supports the common usage pattern for keyboard operation using arrow keys, Enter and Esc to exit menus and windows.
• Adapted for display in common browsers and for use on mobile phones.
• For optimal browsing experience with screen reading software, we recommend using the latest NVDA software.
• Documents or video content uploaded to the site before October 2017 may not be fully accessible. If you encounter such a document or video, you can contact the company's accessibility coordinator and we will ensure the information is made accessible to you.
• Providing information in accessible format - The office provides its customers with the option to receive information in accessible formats. The information is provided free of charge and is intended for people with disabilities. For inquiries and information about accessibility, you can contact the office's accessibility coordinator whose details appear later in the statement.

Ways to Contact for Requests and Suggestions for Accessibility Improvement

It should be noted that we continue our efforts to improve the company's accessibility as part of our commitment to enable the entire population, including people with disabilities, to receive the most accessible service.

If you encounter any problem or issue regarding accessibility, we would be happy for you to update us and we will make every effort to find a suitable solution for you and handle the issue as soon as possible.

Publication of Accessibility Statement

Accessibility statement updated on: 21.10.2021